We're Here For You
Nelson Ford always puts customers first!
Don’t take our word for it: Read our reviews and see what everyone is saying.
I had a great experience with Nelson. I work long hours and I was able to take care of most of the process online and through texts, with the salesperson, Shelly. Paperwork was ready to be signed when i walked in, vehicle was cleaned, fueled, and ready to go. Thank you guys.
Was traveling, stranded & needed a special hose for my turbo on my F-350. was traveling in mountains & blew a turbo hose. called & they sent 2 tow vehicle -1 for my truck & 1 for my RV 5th wheel. although a BIG unexpected expense, Nelson Mechanic immediately addressed my concern & thankfully had part.. they had us back on the road before they closed
My experience was quick ,efficient ,and very professional
Great customer service with scheduling, pick up and delivery!
Very fast courteous service. Instead of the whole afternoon it was only 90 minutes.
At first they did not have a technician available to check my vehicle. When the customer service attendant realized I was heading out of town, she went in the shop and found a tech to check my vehicle and I was repaired and on my way in less than an hour. Thanks for making your customer a priority! Awesome job.
Excellent service in a very timely manner.
Had Brandon Chocklette as my dealer, he was super nice and very accommodating to all my requests and gave me a better deal than expected.
Harry and Danny were great.
I visited Nelson Ford for regular maintenance on my F150. They were able to get me in and out in a timely fashion. Special thanks to Samantha Cambell! Joey Tipton
Melissa in the service department is the best.
This place repaired my wife’s car.the whole thing went smooth.they fixed it to our satisfaction.car looks great and people there are really nice people.I would recommend this place for repairs to your car.
Harry, Danny, and Terri were awesome to work with! Made everything super fast and easy! I love the RT Challenger ❤️. I had been wanting one for a long time and finally found the perfect one. When I need another car, I’ll definitely be back to see Harry @ Nelson!!
We prefer to deal locally, and Chris Davis at Nelson Ford makes this the right choice. We have worked with Nelson Ford for many years. Friendly staff, great experience
I was met with friendliness and was treated with respect the moment i walked through the dealership door. Harry Hairston made sure that my questions were answered. His customer service is top notch. Thanks goes out to all of the staff that assisted me with my transaction. Angela H
Awesome, Awesome, Awesome!!
Courteous, prompt service
Morgan was very helpful and the tech confirmed the issue and fixed it. I dropped my car off in the am and picked it up when I got off work. Great service and nice people.
Harry Nelson Ford was great and found us a car for my daughter. We have got cars before with Harry and he is always honest and helpful
Excellent customer service. Friendly, helpful, and prompt service center and salesman as soon as you enter the building. I will be returning for my next service or for a new truck. Thank you all, keep up the great work.
I called, and Nelson Towing saved the day by calling back to confirm that they were on their way. They responded in a positive manner & I was able to work around other plans. I'm glad they were able to communicate their availability on time around my schedule!
Great experience dealing with the service department and service staff! I recommend them to all my friends and family!
I just got done with the dealership. I'm a tired office worker who was looking for a reliable in-between while I save up for a new car. Brandon found me a low-mileage car that is perfect for driving around the city.
My car broke down after 5 pm. Called Nelson and they had a driver there in a few minutes to tow my vehicle. He was very professional. Will definitely recommend them to friends and family.
Recently had Air Shocks installed. Great job!! Samantha was very helpful in the process. These were aftermarket shocks. Technician was very knowledgeable with the install. Thanks to all involved.
Ford Service Department in Martinsville, VA
Our factory-trained Ford technicians help with most repair and maintenance issues for drivers in Martinsville, Bassett, Dansville, and Stuart, Virginia. Not only are they skilled in handling routine matters like oil changes and battery replacements, but they even help with collision repair. Book an appointment with our friendly and knowledgeable staff today. We’re ready to help!Nelson Ford
201 East Commonwealth Blvd.
Martinsville, VA 24112
Service:855-791-8103
Parts:855-386-5175
Directions
Premier Ford Dealership in Martinsville, VA
At the corner of Commonwealth Blvd and W Market St in Martinsville is a Ford dealership that’s been a community staple for decades. Owned and operated by the Nelson family since 1975, Nelson Ford is recognized as the best place to find new Ford vehicles, used cars, and to keep your current vehicle in pristine shape. When you visit us, expect incomparable family-style customer service and efficient results because that’s what we intend to deliver.
Find the new Ford vehicle of your dreams
For 53 years in a row, the Ford F-150 has stayed atop the list of best-selling pickup trucks. At Nelson Ford, many of our customers choose pickups like the F-Series, the Ford Ranger midsize, and the new Ford Maverick compact pickup truck. With renowned capability and versatility, SUVs like the Ford Escape, Ford Explorer, and Ford Edge are excellent choices for your hardworking needs in Collinsville, Bassett, Eden, and surrounding areas. Whether you want a Ford Mustang sports car, an all-new Ford Bronco SUV, or a truck, our massive selection at Nelson Ford is bound to include what you’re looking for.
Fast and easy finance options
Everyone’s financial situation is unique, and our financing managers know the best route to get you approved for a car loan. For new Ford purchases, you may qualify for the low advertised rates from Ford Credit to make your purchase as affordable as possible. We’ve partnered with dozens of lenders – banks, credit unions, and financing companies – to obtain the best rates and terms that you can qualify for. If you’re worried about a pre-approval, let us help. Complete an online credit application to find out how we can get you into your dream vehicle fast.
Huge selection of used cars
For some, a pre-owned vehicle fits your needs best. If you’re looking to fit a specific budget or there’s a particular make or model you’ve been searching for from popular brands, odds are you’ll find it among our used cars in Martinsville. We offer used cars as well as fully inspected and reconditioned Certified Pre-Owned vehicles, as well as many used cars under $15k, all with the same purpose – to earn your business!
Your Fastlane to Ford service and parts
Keeping your Ford functioning at its absolute best is the priority for our parts and service team at Nelson Ford. From your regularly-scheduled oil and filter changes and installing replacement tires to diagnosing warning lights and noises, our Service Department is here to make your Ford ownership as smooth and trouble-free as can be. We’re your local warranty center for all Ford models, and DIY mechanics will find perfect-fitting OEM Genuine Ford Parts and Motorcraft components to get you back on the road.
We’d love to see you at Nelson Ford! Let us help you find your next vehicle and keep your motoring problem-free. Visit us at 201 Commonwealth Blvd in Martinsville, VA, schedule a service appointment online, or call us today at (276) 638-2331.